Operator standards

We use clear standards to protect businesses and set expectations for service.

Responsiveness

  • Initial response within 1 business day
  • Clear next steps and timeline
  • Professional communication

Service quality

  • Defined restock cadence
  • Equipment uptime expectations
  • Escalation path for issues

Capabilities

  • Cashless payment options where feasible
  • Product mix aligned to the environment
  • Micro market and fresh options where available

Customer protection

  • Limited outreach (up to 3 operators)
  • No resale of lead information
  • Transparent expectations and support
Buyer promise. If we cannot cover your ZIP, we tell you quickly. If an operator fails to meet standards, we take action.